In a highly competitive market, publishing and media market players need to continuously adapt and innovate to maintain high customer acquisition objectives:
# Developing new channels of communication (SMS, Social CRM...) in line with each other.
# Constantly innovating and developing new products and services tailored to their target audiences.
# Providing support and strengthening the quality of service in order to increase customer confidence and develop new opportunities.
# Informing and advising: Adopting a multi-channel strategy that guarantees a total customer satisfaction.
The OUTSOURCIA group offers a full range of innovative and complementary services to provide support and respond to the various challenges of the publishing market at all stages of the customer experience.